Frequently asked questions
Do you migrate our existing email without downtime?
Yes. Mailboxes are synchronised to the new platform before the MX record is switched, so mail keeps arriving throughout. The cut-over is scheduled outside working hours and the old platform stays available as a fallback until the migration is confirmed.
Microsoft 365, Google Workspace, or hosted mail?
Microsoft 365 suits companies already using Office and needing Teams and SharePoint. Google Workspace suits collaboration-first teams. Standalone hosted mail is the lowest-cost option for small teams that only need reliable mailboxes. We recommend on your usage, and we license and support all three.
What hosting do you use?
LiteSpeed-based cloud hosting with daily backups, free SSL and staging environments, on servers chosen for latency to Jordan and the Gulf. Larger sites run on a managed VPS or cloud instance sized to the workload.
Do you manage domains and DNS?
Yes — registration, renewals, DNS records, and the SPF, DKIM and DMARC configuration that decides whether your mail reaches the inbox or the spam folder.
What is included in support?
Mailbox administration, quota and account changes, hosting issues, SSL renewals and DNS changes, with a named engineer and response times written into the plan.













